College of Education *
College of Education *


ABOUT - Staff

Organizational Chart

Steve Pragel Steve Pragel, Director
0231 Benjamin Building
(301) 405-3618, spragel@umd.edu

Steve is the director of Educational Technology Services (ETS) in the College of Education. He oversees day to day operations, supervises the staff, prepares ETS reports and strategic technology plans, and budgets for new and ongoing expenditures. Support areas: ETS Operations and Strategic Planning - Technology Staff Supervisor - Budget

Available Hours: Mon - Fri 7:30 am - 4:00 pm
 
Rochella McKoy Rochella McKoy, Web Specialist
0229 Benjamin Building
(301) 405-3617, rmckoy@umd.edu

Rochella is the front-line support for web and web-based technologies. She handles maintenance of the college web site, and web-based systems that support faculty and staff in the College. Support areas: College Site - HTML - Training

Available Hours: Monday-Friday: 7:35 am - 4:05 pm
 
Joe Robertson Joseph Robertson, Desk Manager
0227 Benjamin Building
(301) 405-5576, jcrobert@umd.edu

The desk manager oversees the GA and student workforce that provides technology support for the computer labs, technology classrooms, and circulating equipment. This role also manages the desktop support technician for the college. Support areas: Computer Labs - Technology Classrooms - Desk Management - Equipment circulation/inventory

Available Hours: Monday-Friday: 7:30 am - 4:00 pm
 
Rosalia Webb Rosalia Webb, Learning Technology Specialist
0302 Benjamin Building
(301) 405-0309, rosalia5@umd.edu

Rosalia provides faculty training and support with integrating technology into teaching and learning. This includes faculty training via sychronous and asynchronous learning tools. Support areas: Face-to-face faculty training and support - ELMS training (Canvas) - Technology Workshops - Clicker - Interactive Whiteboard (Smartboard)

Available Hours: Mon - Fri 7:45 am - 4:15 pm
 
Ronald Yerby Ronald Yerby, Desktop IT Support Technician
0230A Benjamin Building
(301) 405-9948, ryerby@umd.edu

The desktop support technician responds to trouble tickets in the college for faculty and staff computers, printers, and other IT issues. Support areas: Trouble tickets - IP Management

Available Hours: Monday-Friday: 9:00 am - 5:30 pm
 
ETS Front Office Various Student Workers, Technology Desk
0234 Benjamin Building
(301) 405-3611, ets-techdesk@umd.edu

The ETS technology desk is the source of many of our services. Two of the most common are Technology Classroom Support, and equipment loan. Support areas: Classroom Support - Equipment Loans - Troubleshooting
Available Hours: See schedule