ETS Services

ETS offers a wide variety of services to college faculty and staff in support of teaching and research through the technology desk..

• Computer Lab
• Technology Classroom Support
• Desktop IT Support
• Learning Technology Support
• Web Services
• Workshops
• Equipment

In addition, ETS also offers a host of database systems for internal administrative use, behind password protection:

• Reservation Form
  A tool for the College of Education faculty and staff community to request equipment from the technology desk.
  
  
• Event Admin Tool
  An online system for web content managers (WCMs) and the communications office to administer events at the department and college level. These should be date-based events open to the public (for main page items) or a subset of the target audience (for department-only event listings).
  
  
• Faculty/staff table
  This online data table is used primarily by web content managers (WCMs) to manage their online listing of faculty and staff. It produces the dynamic faculty and staff listings, and indicates online system eligibilities (e.g., COE Assembly voting privileges).
  
  
• Link Manager
  A tool for the communications office and ETS/Web services to control placement and scope of links to news releases and similar items of interest.
  
  
• Project Manager
  An internal, ETS, PMTS.
  
  
• Ticket Tracker
  A tool for DTCs to submit desktop support trouble tickets.